Our Unseen Values

Privacy and Security Policy

In the digital world, trust precedes design. At TUVA, we don't just create unique plexiglass collections and visionary advertising solutions; we protect the personal data you entrust to us with the same meticulousness. We invest not only in visible designs but also in unseen values, because your privacy is our greatest source of prestige.

I. Data Collected for Your Exclusive Experience

From the moment you step into our exclusive world, certain fundamental information is securely recorded in our systems to provide you with a flawless service:

Identity & Contact: Your name, surname, phone number, and email address.
Logistics & Finance: Your billing and delivery addresses.
Digital Footprints: Your order history, on-site navigation data, IP address, and device information.

II. Purpose and Scope of Data Processing

TUVA uses the requested information strictly within the boundaries defined by the "Membership Agreement" to offer you a more premium service:

To flawlessly manage your collection orders and delivery processes.
To optimize our website according to your personal tastes and usage habits.
To communicate new collections, special offers, and brand privileges to you, strictly with your consent.
To ensure system security and prevent misuse or fraudulent attempts.

III. Financial Security and Encryption (3D Secure & SSL)

Your credit card information is never stored in our systems. Financial data used during shopping is transmitted directly to the relevant bank via a 128/256-bit SSL (Secure Sockets Layer) encryption protocol, entirely independent of TUVA's systems.

Furthermore, the international security standard 3D Secure authentication system is utilized for your online purchases. Thus, all your payment processes are protected by an armor as impenetrable as our designs.

IV. Obligation of Confidentiality and Data Sharing

TUVA strictly commits to keeping your confidential information private, considering it a binding obligation of confidentiality. Your data is never sold to third parties or distributed as a marketing tool, except for legal obligations. Your information is shared, fully encrypted, solely with cargo companies to deliver your orders and authorized financial institutions for your secure payments.

V. Your Digital Footprints and Cookies

We use cookies to analyze your time spent on our site and your preferences, offering you a more streamlined and elite experience. These small text files generate statistical data without revealing your personal identity. You can personalize your cookie preferences from your browser settings at any time.

VI. Your Exclusive Rights (KVKK & GDPR)

Under the Personal Data Protection Law (KVKK) No. 6698 of the Republic of Turkey and relevant global data protection regulations (such as GDPR), you have full control over your data registered with our brand:

To learn whether your personal data is being processed,
To request the correction of incomplete or inaccurately processed data,
To request the deletion or anonymization of your data from our systems,
To object to the analysis of your personal data exclusively through automated systems.

Contact and Support Center

Company Title: TUVA REKLAM AJANS MIMARLIK DEKORASYON INSAAT VE TICARET LIMITED SIRKETI
Headquarters: Halil Rifat Pasa Mah. Perpa Ticaret Merkezi A Blok No. 329 Sisli / Istanbul, Turkey
Email: [email protected]
Phone: +90 212 220 96 31 | Mobile: +90 554 312 82 75